This interactive course on the fundamentals of conducting workplace investigations discusses the importance of an investigation, how to prepare for and conduct interviews, how to break down conclusory statements, and how to properly document an investigation.
Using a case study, the learner will gain practical knowledge on how to determine which witnesses to interview and how to draft objective interview questions for the Complainant, Subject, and Witnesses. The learner will also become more skilled at properly documenting an investigation, including learning strategies for effective investigation report writing.
You will earn one HRCI/SHRM PDC for this course.
This interactive course builds on the fundamentals of conducting workplace investigations and discusses common challenges investigators face from managing challenging witnesses to credibility determinations. The course also explores how to recognize and interrupt investigator bias and provides practical guidance to addressing investigation challenges.
Using a case study, the learner will gain practical tools for managing reluctant or difficult witnesses. The learner will also dig deeper into understanding how their own potential biases could impact an investigation and gain practical skills for interrupting such biases during the investigative process. Finally, the learner will also become more skilled at making credibility determinations and understanding how to weigh the different factors.
You will earn one HRCI/SHRM PDC for this course.
The Bundle combines both Part 1 and Part 2 of the Investigator's Toolkit courses.
You will earn two HRCI/SHRM PDC for completing both bundled courses.
