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EPS has delivered highly customized training for employers of all types and sizes and across all types of industries for more than 20 years. Our classes cover a myriad of topics from sexual harassment to diversity, communication skills to the fundamentals of effective management. EPS works closely with human resource professionals, in-house and outside counsel, and management to tailor training courses that meet specific needs and goals – both to remain compliant and to build respectful workplaces.

Our instructors are experienced, licensed employment attorneys who have not only a thorough knowledge of employee relations and legal ramifications of workplace behavior, but also bring practical experience with employee relations challenges to each class. EPS training courses are unique in their customization – including integration of company policies and hypotheticals that are specific and relevant to the workplace, and HD videos filled with scenarios designed to promote discussion, interaction, and - most importantly - retention of key concepts.

EPS structures each course we deliver to meet the needs of individual clients. For example, while harassment and discrimination are regularly requested topics, adding a component on diversity may also make sense for a particular employer. If your employee population has already been through anti-harassment training, it may be wise to dig deeper into unconscious bias and the role it plays in the workplace.

Research shows, and the EEOC concurs, that live training is almost always the optimal way to convey information to trainees. Live training courses offer many advantages and options: onsite delivery, unique customization to include company policies or other necessary information specific to a particular employer, hypotheticals that are tailored to a particular workplace or issue, and videos filled with scenarios designed to promote discussion, interaction, and - most importantly - retention of key concepts. In addition, a live trainer can work closely with the client to understand the organization's culture, training objectives, and the particular challenges they face and embed those objectives into the class.

Experienced on-site trainers not only engage with trainees directly, but also bring a breadth of real world experience in employee relations issues and legal aspects of the training topic. The ability of the trainer to convey practical experience to trainees in an interactive way creates an environment that optimizes understanding and applying key concepts.

If an employer has employees who are unable to attend a live training session, a webcast version of the live class is an option. A webcast is essentially a presentation, often in a PowerPoint format with videos embedded, that is streamed over the Internet. This technology allows is a single content source, in this case a training session, to be viewed/listened to by many trainees simultaneously. A webcast may either be distributed live or on demand.

EPS training courses conducted via webcasts offer the same unique customization as the in-person training sessions, yet webcasts also allow attendees to participate in live sessions delivered by our attorney-consultants. Webcasts can be useful for make-up sessions, new hires, and remote employees.

Webcasts are designed to be interactive. Webcast technology allows attendees, who are sitting at their computer or even in a classroom with others, the ability to participate by asking and answering questions throughout the live session. Webcast training sessions are recorded so that organizations can provide the recorded sessions to employees on demand at times and locations that are convenient to the trainee.

Online training or “E-Learning” courses are a third option for employers to consider. These courses are conducted via electronic media, typically over the Internet, and do not involve a live trainer. While online training can be effective in certain scenarios, the data shows that online courses are most effective when used in conjunction with live onsite training due to the highly interactive nature of live training and its impact on retention of the material. Organizations do find, however, that online training can be useful in certain discrete situations such as quickly bringing new employees up to speed on basic requirements regarding policies and compliance issues. 

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