Investigations, when handled properly, often avoid costly litigation and judgments, as well as resolve institutional conflict. A well trained, impartial and thorough investigator who understands the importance of confidentiality, the investigative process, documentation and employee law is critical.

When HR departments become overwhelmed with the management of employees, are understaffed, or lack experience in specialized areas, outsourcing may help. EPS' consultants can assist by providing advice on handling delicate situations or taking on special projects.