EPS’s diversity training courses are designed so that participants learn to recognize and become more comfortable with individual diversity on both primary (unchangeable) and secondary (changeable) dimensions. We explore the reasons why diversity is valuable to all of us as individuals, community members, colleagues, and as organizations. The course covers such topics as how to recruit, hire, manage, and retain top-notch employees from diverse backgrounds. Participants become acquainted with how to navigate group dynamics, culture conflict and resolution, and also how to improve manager-employee communications. The goal of the class is to increase workforce effectiveness and satisfaction while reducing negative interactions that often lead to employment claims.