Conducting Sound Internal Investigations

Employees, clients, juries, and investors expect today's companies to know how to investigate an internal complaint. Unfortunately, today's complaints are usually complicated scenarios with no easy or obvious resolution. In this engaging and interactive Webcast, we offer relevant tools and tips to use immediately as you navigate difficult internal investigations. This program will speak to both beginning and advanced professionals responsible for handling these delicate matters.

Course Objectives:

• Recognize and avoid litigation landmines found in:
• Pre-investigative actions
• Interviewing technique
• Post-investigative decisions

Learn from the mistakes of others:

• What investigative actions will withstand later scrutiny?
• What are the common targets in litigation?
• How do you properly document and prepare the investigative file for discovery?

Major Topics Covered:

• What is an “Employment Practices Expert?”
• What Leads to a Flawed Investigation?
• Skills of a Good Workplace Investigator
• How Investigators are Tested at Trial
• The Importance of Good Faith
• Planning for an Effective Investigation
• Conducting Investigation Interviews
• Creating Investigation Files
• Reaching a Conclusion
• Drafting a Written Report
• When and How to Document Your Reasoning
• When and How to Communicate the Findings
• Determining Appropriate Disciplinary Action
• Following Up, Implementing Changes, and Preventing Retaliation
• Retaining Appropriate Records