Baylor College of Medicine

March 30, 2004
Wendy,

I am happy to provide a reference for Employment Practices Solutions (EPS). We have been working with EPS for approximately two years with our Employee Relations Unit in Human Resources here at Baylor. They have provided process audit services for us and also EEOC compliance training. We continue to work together to provide college wide EEOC training to all levels of employees, faculty, staff and managers.

It's very easy to provide a reference. They are simply outstanding in all of the work they do for us. We have found them to be responsive, reliable and on target with the work they have provided. We have a particularly challenging assignment to train the entire College regarding EEOC compliance materials. We have had 100 percent compliance and complete satisfaction from all persons trained. Their ability to customize the information for targeted audiences is outstanding. We couldn't have asked for better partners.

I think that you will find them to be capable and willing to implement training and consultation programs successfully. Additionally, they are always on time with deliverables and willing to be quite flexible. In my years in training and development, I have never seen trainers/consultants who delivered service in such an exceptional manner. I can fully recommend them to you. Please let me know if you have additional questions.

Sue Austin, MSW
Sr. Director, Recruitment and Retention
Human Resources
Baylor College of Medicine
About EPS
EPS in a Nutshell
Our sole mission is to assist organizations in preventing and correcting employment claims while enhancing employee relations. Our strength is in our team of experienced human resource experts. Our goal is your peace of mind.
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